The Internet of Things – So What?
Tamara Hamilton-Thomas shares her thoughts on how technology is changing the nature of insurance risk along with policyholder expectations. She also reflects on how claims may evolve in the future.
The paper includes comment on technology innovators such as Google, the expectations of Generation Y, driverless vehicles and smart homes. The writer suggests that such technologies may reduce property damage claims, from causes such as escape of water, but may lead to a rise in product liability claims. She also highlights the potential influence of data on insurance solutions of the future.
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