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Associate

The CILA Associate qualification is the gold standard in claims. It demonstrates that you have depth and breadth of knowledge and proven experience in the successful handling of claims. Becoming an Associate of the CILA is a significant achievement and enables you to describe yourself as a Chartered Loss Adjuster.

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To become an Associate of the CILA you must pass an assessment process called Accreditation for Chartered Status (ACS) which includes:

1. ACS Critical Analysis

3000-word Critical Analysis of a claim.

2. ACS Examination

3½ hour computer-based examination based on a claim scenario and comprising 4 compulsory questions. In advance of the exam sitting, candidates are asked to select an ACS exam paper from a choice of: Property (Domestic), Property (Commercial), Liability, Business Interruption or Subsidence.

3. Work Experience

You are required to show that they have at least 5 years’ experience practicing as a loss adjuster as defined in Article 1 of this Charter with a firm whose predominant activity accords with Article 1 of the Charter and meets the criteria for profes-sional and ethical standards laid down from time to time by Council to enable members to abide by the Charter, Bye-Laws and Guide to Professional Conduct.

Refer to the Associateship Handbook for full details.

Entry to the ACS assessment process is open to CILA members who hold the CILA Advanced Diploma.

The ACS process requires you to demonstrate your technical knowledge and practical experience. You will consider your development as a claims professional, in particular, the lessons you have learnt and the skills you have honed.

We recommend that you allow between 50 to 75 hours of preparation for the Critical Analysis and 50 to 70 hours of study for the ACS exam.

Please refer to:

• The Associate Handbook for full details of the ACS Exam and Critical Analysis requirements; and

• the ACS Preparation Guide for your preparation for your ACS written examination and a ten step plan to complete your Critical Analysis.

The entry fee for the ACS assessment process is made up as follows:

Examination: £220 (Payable to Pearson VUE).

Critical Analysis: £200 (Payable to CILA)

Total: £420.00

Please note: Exam fees will increase from 1st February 2024 to £350 per exam and Critical Analysis. 

Refer to the Associateship Handbook for full details.

The Critical Analysis is a 3,000-word essay explaining how you managed and made decisions on a claim that you handled. It will include a review of how successful the outcomes were and explain what you have learnt from the claim.

An example Critical Analysis is available to download on the right, and this will help you understand the recommended layout and evidence a critical analysis of your work. The example is at a ‘pass’ level and includes guidance on areas for improvement.

Your Critical Analysis is completed in your own time and is submitted electronically. On receipt a member of the Institute team will then contact you to confirm receipt and take payment.

A 3½ hour computer-based examination based on a claim scenario and comprising 4 compulsory questions. In advance of the exam sitting, candidates are asked to select an ACS exam paper from a choice of: Property (Domestic), Property (Commercial), Liability, Business Interruption or Subsidence.